Tricks To Use When Searching For Online Transcription Services

By Joshua Martin


Individuals and businesses often have audio files that need to be converted into text. It would take an ordinary person with no appropriate software and skills a lot of time to complete the work. Luckily, there are freelancers and online transcription services that will deliver on the work in a flash. How do you hire the best transcribers to guarantee quality work and a good experience? Here are tips.

Verify whether the target transcribers are trained and to what level. Training targets the use of particular software, how to produce standard scripts and handling different accents, among other elements. While some transcribers are trained in institutions, others learn on the job. With training comes accuracy, better customer service and a good delivery speed.

How experienced is your target transcriber? It takes experience to produce quality work. Experience means that there will be fewer errors on your script. It also allows a transcriber to manage conversations with multiple dynamics. Through experience, instructions will not be difficult to follow. Experienced transcribers also know how to manage different types of files, scripts and also deliver according to promises given.

Ask for references of clients or projects the transcribers have done. The names of these clients and their contact details will help you inquire about the quality of work they received. Clients who have worked with particular transcribers will either recommend their services or discourage you from using a particular transcriber. From the reference, you will learn about the quality of customer care and charges, among other important elements.

Get a referral from friends, associates and partners in your industry. A referral comes from a person whose project has been transcribed by the target company or service provider. You are therefore sure that this is not a stranger or amateur. Other issues to discuss with the person making the referral include turn-around-time and cost. Inquire whether the person is willing to make corrections when asked to. This is the shortest route towards getting quality services because they are always tested.

Does the company have the capacity to handle your project? This calls for possession of the right tools like laptops and computers, software and skilled personnel. You also need commitment on the time for delivery. If the transcribers have a lot of work on their hands, they will delay delivering on yours. The transcribers must also be in a position to handle your quality of files.

What is the cost of completing the project? The formula for calculating the cost of a project differs from one transcriber to the other. Some will charge based on audio hours while others will consider number of people involved in the conversation. You may get a discount if the files are many. However, it is always advisable to get a customized package in order to enjoy value for money.

Reviews of transcribers online will help you make the right choice. These reviews come from clients who contracted the said service providers. Only work with companies and freelancers who guarantee the security of your files and the information they contain. Through experience, you will get quality work.




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